Shipping Policy
Shipping Methods
- Standard Shipping: Always free, no minimum purchase required.
Shipping Zones
- Currently, we ship to customers across the United Kingdom and Europe.
- More regions may be added in the future.
Processing & Delivery Times
- Processing time: 1–3 business days
- Delivery time (UK & EU): 7–12 business days
👉 Total delivery time: approx. 8–15 business days
Note: In some cases, delivery may be faster. Certain items may take slightly longer, as specified in the product description.
Delays & Tracking
We work with trusted carriers to ensure timely delivery. However, Glamio cannot be held responsible for delays caused by:
- Severe weather conditions
- Incorrect shipping addresses
- Carrier delays
- Other circumstances beyond our control
Tracking details will be provided via email once your order has shipped.
Lost or Missing Packages
If your package is lost, missing, or undeliverable, we will reship your order free of charge.
If the carrier marks your package as “delivered” but you have not received it, we will open an investigation with the carrier. Refunds will not be issued until the investigation is resolved.
If your package arrives damaged, please contact us immediately so we can assist.
Contact Us
If you experience issues with shipping or delivery, please reach out to us:
📧 support@glamio.co.uk
Please include your order number for faster assistance.