Terms of Service
Last updated: 02 Sep 2025
OVERVIEW
Welcome to Glamio! The terms “we”, “us” and “our” refer to Glamio. Glamio operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Glamio is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (the “Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services.
By visiting, interacting with or using our Services, you agree to be bound by these Terms and our Privacy Policy at /policies/privacy-policy. If you do not agree, do not use the Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction, and you have given consent for any minor dependents to use the Services on devices you own or manage.
To use the Services (including browsing or purchasing), you may be asked for information such as your email address and billing/shipping/payment details. You represent that all information you provide is correct, current and complete and that you have rights to provide it. You are responsible for maintaining the security of your account credentials and all activity under your account. You may not transfer, sell, assign, or license your account.
SECTION 2 - OUR PRODUCTS
We try to represent our products accurately, but colors/appearance can vary due to your device and settings. We do not warrant that product appearance or quality will meet your expectations.
Product descriptions and availability may change at any time without notice. We may discontinue products or limit quantities to any person, region, or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you make an offer to purchase. Glamio may accept or decline any order at its discretion. We must receive and process your payment before acceptance. Review your order carefully; we may be unable to cancel after acceptance. If we do not accept, modify, or cancel an order, we will attempt to notify you via the contact details provided.
Your purchases are subject to our Refund Policy at /policies/refund-policy. You represent that purchases are for personal/household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions may change without notice. The price charged is the price at the time of order, shown in your confirmation email. Unless stated otherwise, prices exclude taxes, shipping, handling, customs, and import charges.
Promotions may be governed by additional terms; if there is a conflict, promotion terms prevail.
You agree to provide current, complete, and accurate purchase and account information and to promptly update payment details (including card expiration dates). You represent that you are authorized to use the payment method and will pay all charges (including taxes, shipping, and handling).
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates, not guarantees. We are not liable for delays caused by carriers, customs, weather, or events outside our control. Title and risk of loss pass to you when the order is transferred to the carrier. See /policies/shipping-policy for details.
SECTION 6 - INTELLECTUAL PROPERTY
The Services and all content (trademarks, brands, text, images, graphics, video, audio, design/arrangement) are owned by Glamio, its affiliates or licensors and protected by applicable laws. You may use the Services for personal, non-commercial use only.
You must not reproduce, distribute, modify, create derivative works, publicly display/perform, republish, download, store, or transmit any material without prior written consent, except as incidental to normal browsing. No license is granted except as expressly stated.
Glamio names, logos, product/service names, designs, and slogans are trademarks of Glamio or its affiliates/licensors. Shopify’s names/logos are trademarks of Shopify. Other names/logos are trademarks of their respective owners.
SECTION 7 - OPTIONAL TOOLS
You may access third-party tools “as is” and “as available” without warranties or endorsements. Use is entirely at your own risk and subject to the third party’s terms. Future features/tools may be added and are also subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials/links to third-party sites. We do not control or endorse them and are not responsible for their content, accuracy, or practices. Access at your own risk and review their terms/policies before transacting.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Glamio is powered by Shopify, which enables us to provide the Services. However, sales and purchases in our Store are made directly with Glamio. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Glamio, including any injury, damage, or loss resulting from purchased products/services. You expressly release Shopify and its affiliates from all claims arising from or related to your purchases and transactions with Glamio.
SECTION 10 - PRIVACY POLICY
Personal information we collect through the Services is subject to our Privacy Policy at /policies/privacy-policy and may also be subject to Shopify’s Privacy Policy. Because our Services are hosted by Shopify, Shopify collects and processes data about your access/use to provide and improve the Services (including cross-border transfers). Review our Privacy Policy for details on how we, Shopify, and partners use your information.
SECTION 11 - FEEDBACK
If you submit any ideas, suggestions, reviews, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose. You warrant that you own/have rights to the Feedback, have disclosed any compensation/incentives, and that it complies with these Terms. We may monitor/edit/remove Feedback at our discretion.
You must not submit unlawful, abusive, obscene, defamatory, or infringing content, malware, or misleading information. You are solely responsible for your Feedback.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Information on the Services may contain typographical errors or inaccuracies (including descriptions, pricing, promotions, shipping charges, transit times, availability). We may correct or update information or cancel orders if information is inaccurate at any time without prior notice (including after submission).
SECTION 13 - PROHIBITED USES
You may use the Services only for lawful purposes. You agree not to, directly or indirectly: violate laws; infringe intellectual property or privacy rights; harass, abuse, defame, or harm others; transmit false/misleading information; upload non-compliant content; send spam or unsolicited promotions; impersonate others; upload malware or malicious code; attempt to circumvent security; scrape, spider, or crawl; or engage in conduct that restricts or inhibits anyone’s use or that may harm Glamio, Shopify, or users. We may suspend or terminate accounts for violations.
SECTION 14 - TERMINATION
We may suspend or terminate access to the Services at any time, for any reason, without notice. You remain responsible for amounts due up to the date of termination. Sections that by their nature should survive (including IP, Feedback, Disclaimers, Limitation of Liability, Indemnification, Severability, Waiver/Entire Agreement, Assignment, Governing Law, and Privacy) will survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available.” Except as expressly stated by Glamio, we disclaim all warranties (express or implied), including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will be uninterrupted, timely, secure, or error-free, or that information is accurate or reliable. Your use is at your sole risk. Some jurisdictions do not allow certain disclaimers; those limitations may not apply to you.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, in no event shall Glamio, our partners, directors, officers, employees, affiliates, agents, contractors, service providers or licensors, or Shopify and its affiliates, be liable for any indirect, incidental, punitive, special, or consequential damages (including lost profits, revenue, savings, data, or replacement costs) arising from or related to your use of the Services or any products, even if advised of the possibility. Our total liability to you for any claim will not exceed the amount you paid for the product(s) giving rise to the claim.
SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Glamio, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, claims, and expenses (including reasonable legal fees) arising out of: (1) your breach of these Terms or referenced policies; (2) your violation of law or third-party rights; or (3) your use of the Services. We may control the defense/settlement at your expense. You will cooperate with us in the defense.
SECTION 18 - SEVERABILITY
If any provision of these Terms is unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted and the remainder will remain in full force and effect.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Our failure to enforce any right/provision is not a waiver. These Terms and posted policies are the entire agreement between you and us and supersede prior agreements or communications. Any ambiguities will not be construed against the drafting party.
SECTION 20 - ASSIGNMENT
You may not assign, transfer, or delegate these Terms (or any rights/obligations) without our prior written consent; any attempt is void. We may assign or delegate these Terms without notice.
SECTION 21 - GOVERNING LAW
These Terms and any disputes arising out of or related to the Services are governed by the laws of England and Wales, and you agree to the exclusive jurisdiction of the courts of England and Wales.
SECTION 22 - HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the current version of these Terms at any time on this page. We may update or replace any part of these Terms by posting changes on the website. We will notify you of material changes as required by law. Your continued use of the Services following changes constitutes acceptance.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service:
Glamio Ltd
Email: support@glamio.co.uk
Business address: Unit 14, Riverside Industrial Estate, London, E16 2AB, United Kingdom
Business phone: +44 20 8099 1234